Privacy Policy

Jadoshi Tours & Safaris
Last updated: 2 October 2026

Jadoshi Tours & Safaris (“Jadoshi Tours & Safaris”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make an enquiry, or book a tour, safari, transfer or other travel service through us.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you:

  • submit an enquiry through our website;

  • contact us by email, telephone or WhatsApp;

  • request information about a tour or safari;

  • make a booking;

  • make a payment;

  • request changes to an existing booking;

  • subscribe to marketing or promotional communications; or

  • otherwise communicate with us about our services.

Depending on the service you request, the information we may collect can include:

  • your full name;

  • email address;

  • telephone or WhatsApp number;

  • country of residence;

  • travel dates;

  • number of travellers;

  • accommodation details;

  • airport and transfer information;

  • tour or safari preferences;

  • booking and payment information;

  • information required to arrange flights, accommodation, park entry or other travel services; and

  • other information you voluntarily provide to us.

We only request information that is reasonably necessary to provide the service or respond to your enquiry.

2. Information About Other Travellers

If you make a booking on behalf of other people, you are responsible for ensuring that you have their permission to provide their personal information to us.

Where necessary to arrange your booking, we may collect information about other members of your travelling party, including their names and travel details.

3. How We Use Your Information

We may use your personal information to:

  • respond to enquiries;

  • prepare quotations and itineraries;

  • process and manage bookings;

  • arrange tours, safaris, accommodation, flights, transfers and other travel services;

  • communicate with you about your booking;

  • process payments;

  • provide booking confirmations and travel information;

  • manage cancellations, changes and refunds;

  • communicate with suppliers and service providers involved in delivering your booking;

  • provide customer support;

  • improve our website, services and customer experience;

  • maintain business and booking records;

  • meet applicable legal, regulatory and accounting requirements; and

  • send promotional or marketing communications where permitted and where you have agreed to receive them.

We will not use your personal information for purposes that are unrelated to the services you have requested unless permitted or required by law.

4. Travel Service Providers

To arrange your travel, we may need to provide relevant personal information to third-party service providers.

Depending on your booking, these may include:

  • airlines and flight providers;

  • hotels, lodges and camps;

  • safari operators and guides;

  • boat and marine excursion providers;

  • transport and transfer providers;

  • national parks and conservation authorities;

  • activity and excursion providers;

  • payment providers; and

  • other suppliers involved in delivering your itinerary.

We only provide information that is reasonably necessary for the relevant service to be provided.

Some of these service providers may be located in Tanzania or other countries outside your country of residence.

5. Payment Information

Payments may be processed through third-party payment providers.

Where payments are processed by a third-party payment provider, your payment details may be collected and processed directly by that provider in accordance with its own privacy policy and terms.

Jadoshi Tours & Safaris does not intend to store complete payment card details on its website.

6. Website and Technical Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • pages visited;

  • approximate location information;

  • referring website;

  • date and time of visits; and

  • information about how you interact with our website.

This information may be collected through website analytics, cookies and similar technologies.

We use this information to help operate, secure and improve our website and understand how visitors use it.

Further information about cookies is provided in our Cookie Policy.

7. Marketing Communications

If you choose to receive marketing communications from us, we may use your contact details to send information about:

  • tours and safaris;

  • special offers;

  • new travel experiences;

  • seasonal promotions;

  • travel information; and

  • other services offered by Jadoshi Tours & Safaris.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

We will continue to send essential communications relating to an existing booking where necessary to provide the service.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share your information where reasonably necessary to:

  • provide the services you have booked;

  • process payments;

  • communicate with suppliers;

  • comply with legal obligations;

  • protect our business, website or customers;

  • prevent fraud or misuse; or

  • enforce our agreements and policies.

We may also use third-party technology and service providers to operate our website, communications, booking systems, analytics and other business functions.

9. International Transfers of Information

Because Jadoshi Tours & Safaris arranges international travel, your personal information may need to be transferred to or accessed by service providers in countries other than the country where you live.

For example, information may be provided to travel and tourism service providers in Tanzania when required to arrange your booking.

Where we share personal information with third parties, we take reasonable steps to ensure that the information is handled appropriately and only used for legitimate business or service purposes.

10. How We Protect Your Information

We take reasonable measures to protect your personal information against:

  • unauthorised access;

  • loss;

  • misuse;

  • alteration; and

  • unauthorised disclosure.

However, no website, online booking system or electronic transmission can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including keeping passwords and account information confidential.

11. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information for:

  • managing your booking;

  • providing customer service;

  • maintaining financial and business records;

  • resolving disputes;

  • meeting legal or regulatory requirements; and

  • protecting our legitimate business interests.

When personal information is no longer required, we may securely delete or anonymise it.

12. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have rights relating to your personal information.

These may include the right to:

  • request access to personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of information where applicable;

  • withdraw consent where processing is based on consent;

  • object to certain uses of your information;

  • request information about how your personal information is handled; and

  • unsubscribe from marketing communications.

Some rights may be subject to legal or contractual limitations.

To make a privacy request, please contact us using the contact details provided on our website.

13. Children

Our services may be booked for families and travellers under the age of 18.

Where a booking involves a child or minor, the parent, guardian or responsible adult making the booking is responsible for providing accurate information and ensuring that they have the authority to provide the child’s information to us.

We do not knowingly use children’s personal information for unrelated marketing purposes.

14. Links to Other Websites

Our website may contain links to third-party websites, including accommodation providers, airlines, payment providers, booking platforms and other travel services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information to it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy request, or have concerns about how your personal information is handled, please contact Jadoshi Tours & Safaris through the contact details provided on our website.

Jadoshi Tours & Safaris
Email: jacksone@jadoshitours.co.tz
Telephone/WhatsApp: +255 689 559 516
Business Address: Zanzibar, Tanzania

Last updated: 2 October 2026

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