Travel Information & Customer Responsibilities
Jadoshi Tours & Safaris Last updated: 2 October 2026 Travelling in Zanzibar and Tanzania is an exciting experience, but international travel and safari activities require some preparation. This page provides general information to help you prepare for your trip with Jadoshi Tours & Safaris.1. Before You Travel
Before travelling, you should make sure you have:- A valid passport
- Any required visa or entry documentation
- Appropriate travel insurance
- Your booking confirmation and itinerary
- Relevant flight information
- Contact details for your accommodation and tour operator
- Sufficient funds for personal expenses
- Any medication you require
- Appropriate clothing and footwear
- Sun protection
- Any personal items required for your activities
2. Travel Documents
You are responsible for ensuring that your travel documents are valid and complete. This may include:- passport;
- visa;
- travel permits;
- flight documentation;
- travel insurance documentation; and
- other documents required for your journey.
3. Travel Insurance
We strongly recommend comprehensive travel insurance for every traveller. Your policy should ideally cover:- medical treatment;
- emergency evacuation;
- trip cancellation;
- travel interruption;
- flight delays or cancellations;
- lost or delayed luggage;
- personal belongings; and
- activities included in your itinerary.
4. Weather and Climate
Tanzania and Zanzibar have warm tropical climates, but weather conditions can vary throughout the year. Weather may affect:- boat trips;
- snorkelling;
- swimming;
- road travel;
- safari activities;
- flights; and
- outdoor excursions.
5. What to Bring
For most tours and safaris, we recommend bringing:- lightweight comfortable clothing;
- comfortable walking shoes;
- hat or sun protection;
- sunscreen;
- sunglasses;
- insect repellent;
- reusable water bottle;
- swimwear for applicable activities;
- light jacket or warmer clothing for cooler safari mornings and evenings;
- camera or phone;
- personal medication; and
- any other items required for your individual needs.
6. Luggage
Customers are responsible for ensuring that their luggage complies with the requirements of the relevant airline, transport provider and accommodation provider. Where domestic flights are included in a safari package, baggage allowances may differ from international airline allowances. You should check the applicable baggage allowance before travelling. Additional baggage charges may apply and may be payable by the customer.7. Airport and Hotel Transfers
Where transfers are included in your booking, we will provide collection and drop-off information as part of your itinerary. Customers should ensure that we have accurate:- arrival information;
- departure information;
- accommodation details;
- flight details; and
- contact information.
8. Meeting and Departure Times
Customers are responsible for being ready at the agreed collection point at the scheduled time. Tours and transfers may operate according to fixed schedules. Late arrival may result in a missed transfer, activity or departure. Additional costs resulting from a missed service may be payable by the customer.9. Safari Information
Safari activities take place in natural environments where conditions can change. Wildlife sightings cannot be guaranteed. Animals are wild and unpredictable, and customers must follow the instructions of their safari guide at all times. Customers should:- remain inside the vehicle unless instructed otherwise;
- maintain a safe distance from wildlife;
- avoid feeding animals;
- avoid making unnecessary noise;
- follow park rules;
- follow their guide’s instructions; and
- respect the natural environment.
10. Boat and Marine Activities
Zanzibar tours may include boat trips, snorkelling, swimming, sandbank visits and other marine activities. These activities are subject to:- weather;
- tides;
- sea conditions;
- safety requirements; and
- local operating conditions.
11. Swimming and Snorkelling
Customers participating in swimming or snorkelling activities are responsible for ensuring that they are comfortable and capable of participating safely. If you are not a confident swimmer, please advise your guide or activity provider before entering the water. Children must be supervised by their parent or responsible adult.12. Health and Medication
Customers are responsible for considering their own health requirements before travelling. You should speak with an appropriate medical professional about any health precautions, vaccinations or medications that may be appropriate for your trip. Bring sufficient supplies of any prescription medication you require. Please advise us before your trip of any dietary, mobility or other requirements that may affect the services we are arranging for you.13. Food and Dietary Requirements
If you have allergies, intolerances, religious dietary requirements or other food restrictions, please tell us when making your booking. We will communicate your requirements to relevant suppliers where possible. However, food preparation is generally controlled by the individual restaurant, hotel, lodge or other supplier. Customers should always confirm ingredients directly with the food provider where they have a serious allergy.14. Local Customs and Respect
Customers are expected to respect local communities, cultures, traditions and laws. When visiting villages, religious sites, cultural locations or local communities, travellers should behave respectfully and follow any local requirements regarding:- appropriate clothing;
- photography;
- behaviour;
- access to particular areas; and
- interaction with local residents.
15. Money and Personal Belongings
Customers should take reasonable care of cash, passports, phones, cameras and other valuables. Do not leave valuables unattended. We recommend keeping important travel documents and valuables secure and maintaining appropriate travel insurance.16. Photography
Photography is encouraged during many of our tours and safaris. However, customers should respect local people and communities when taking photographs. Always ask permission before photographing individuals where appropriate. Some locations may have restrictions on photography. Your guide will advise you where specific restrictions apply.17. Communication During Your Trip
We may use telephone, email or WhatsApp to communicate with customers before and during their trip. Customers should provide a reliable contact number and ensure that their phone is accessible during travel where reasonably possible.18. Emergency Situations
If an emergency occurs during your trip, follow the instructions of your guide, driver, accommodation provider, activity operator or other responsible service provider. Where reasonably possible, Jadoshi Tours & Safaris will assist with coordinating support and communicating with relevant suppliers. Customers should ensure that their travel insurance provides appropriate emergency and medical coverage.19. Customer Responsibility
By travelling with Jadoshi Tours & Safaris, customers are responsible for:- providing accurate information;
- complying with applicable laws and regulations;
- following safety instructions;
- arriving on time;
- looking after personal belongings;
- ensuring they have appropriate travel documents;
- obtaining suitable travel insurance;
- advising us of relevant requirements before travel; and
- behaving respectfully toward guides, staff, suppliers, local communities and other travellers.
20. Important Reminder
Travel conditions can change and no itinerary can guarantee that every activity will operate exactly as originally planned. Where circumstances require a change, we will make reasonable efforts to provide an appropriate alternative or adjust the itinerary. Our priority is to provide a safe, enjoyable and well-organised travel experience while respecting local conditions and requirements.Jadoshi Tours & Safaris Email: jaackson@jadoshitours.com.au Telephone/WhatsApp: +255 689 559 516 Business Address: Zanzibar, Tanzania Last updated: 2 October 2026